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Policies

LATE ARRIVALS

We understand that unforeseen circumstances can cause delays. However, in order to ensure all our clients receive their full treatment in a timely manner, late arrivals may result in a shortened appointment. We appreciate your understanding and cooperation in helping us provide the best service to all our valued clients.

CANCELLATION POLICY

"We understand that plans can change. If you need to cancel or reschedule your appointment, we kindly ask that you inform us at least 5 hours in advance. Please note that late cancellations will incur a fee equivalent to 50% of the treatment cost. In the event of a missed appointment without cancellation, the full treatment price will be charged. This policy ensures that we can offer our services to other clients and maintain a smooth operation. We appreciate your understanding and cooperation."

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Catering to Your Special Needs & Medical Conditions

Your comfort and well-being are our utmost priority at MR WELLNESS LA. If you have any special needs or medical conditions - such as pregnancy, hypertension, injuries, allergies, or disabilities - we kindly ask that you inform us before your service begins.

Engaging in a conversation with your spa therapist allows us to customize your service to ensure maximum enjoyment and benefits. We're here to provide a safe, comfortable, and beneficial experience tailored to your unique needs.

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