Policies
LATE ARRIVALS
We understand that unforeseen circumstances can cause delays. However, in order to ensure all our clients receive their full treatment in a timely manner, late arrivals may result in a shortened appointment. We appreciate your understanding and cooperation in helping us provide the best service to all our valued clients.
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CANCELLATION POLICY
"We understand that plans can change. If you need to cancel or reschedule your appointment, we kindly ask that you inform us at least 5 hours in advance. Please note that late cancellations will incur a fee equivalent to 50% of the treatment cost. In the event of a missed appointment without cancellation, the full treatment price will be charged. This policy ensures that we can offer our services to other clients and maintain a smooth operation. We appreciate your understanding and cooperation."
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Catering to Your Special Needs & Medical Conditions
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Your comfort and well-being are our utmost priority at MR WELLNESS LA. If you have any special needs or medical conditions - such as pregnancy, hypertension, injuries, allergies, or disabilities - we kindly ask that you inform us before your service begins.
Engaging in a conversation with your spa therapist allows us to customize your service to ensure maximum enjoyment and benefits. We're here to provide a safe, comfortable, and beneficial experience tailored to your unique needs.
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